1. What products does Luminous Glam offer?

At Luminous Glam, we specialize in innovative beauty essentials designed to simplify your routine. Our collection includes stylish makeup organizers, travel-friendly beauty cases, and smart beauty accessories that help you stay organized and look flawless wherever you go.

2. Do you ship internationally?

Yes! Luminous Glam offers worldwide shipping so beauty lovers everywhere can enjoy our products. Shipping times may vary depending on your location.

3. How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery usually takes 7–15 business days, depending on your location and shipping demand.

4. Can I track my order?

Absolutely! Once your order is shipped, you will receive a tracking number via email so you can monitor your package every step of the way.

5. What is your return policy?

We want you to love your purchase. If you're not completely satisfied, you may request a return or exchange within 30 days of receiving your order, provided the item is unused and in its original packaging.

6. What if my item arrives damaged or defective?

If your product arrives damaged or defective, please contact our support team within 48 hours of delivery with photos of the item. We’ll quickly arrange a replacement or refund.

7. How can I contact customer support?

Our customer support team is always happy to help. You can reach us through our contact page or by email, and we’ll respond as soon as possible.